Meet the Macdonald's Home Health Care Staff

Vancouver Location

Since 1926, Macdonald’s Prescriptions has been serving the Lower Mainland’s health needs with the finest in pharmacy services. Macdonald’s Prescriptions continues to grow their Home Health Care division because of the vision and strong roots that were planted more than 85 years ago by two brothers, Austin and Vans Macdonald. Throughout the years, we have developed and maintained a variety of outstanding services to meet the needs of patients and health care professionals.

The entire Macdonald’s Home Health Care Staff pride themselves in the tradition of the knowledge and experience which they have acquired over the years. More importantly, we are sincere in our desire to assist you in solving your special health care needs. We are proud of our reputation for excellence and service and we intend to keep it.

Macdonald's Home Health Care

Vancouver Location

Our Vancouver location is ready to serve you with sales, rentals, and repair with a beautiful showroom, full-service shop, and knowledgable staff.

Patrick Zuccaro

Ninja - Co-Founder

Patrick came to Macdonald’s Home Health Care with a sales background in the pharmaceutical industry where he sold chemicals to compounding pharmacies. Patrick started at Macdonald’s Home Health Care as a sales rep in August of 2009 and since then has developed the medical equipment side of the business to a level that is well known throughout the city for their prompt service and stellar knowledge. Patrick enjoys traveling to exotic places with his family and is also an avid mountain biker. You can usually find him at the Whistler Bike Park, North Shore Mountains or near his family cabin on the Sunshine Coast.

E-mail: patrick@macdonaldshhc.com

Telephone: 604.872.5496 xt 102

Evan Kellett

Not a Ninja - Co-Founder

Evan graduated from Simon Fraser University with a Bachelor’s Degree in Kinesiology in 2005. He also holds certificates in Active Health and Nutrition. He has been working at Macdonald’s Home Health Care as a Rehab Consultant and Sales Manager since 2008 and has been instrumental in the success of the Rehab Department. Evan currently holds a position on the BC Home Medical Equipment Dealers Association Board of Directors.

In his spare time, Evan enjoys outdoor activities with his wife and daughter. He is also very involved with youth athletics as a volleyball coach at a local high school and helps to run one of the biggest girls volleyball clubs in BC.

E-mail: evan@macdonaldshhc.com

Telephone: 604.872.5496 xt 101

Heather Thornburn

I do everything - Multi Tasker

Heather joined Macdonald’s Home Health Care in October 2009, trading the slightly slower pace of Victoria for the fast-paced, vibrant life of Vancouver, and she has fully embraced life here on the mainland. With over 12 years of experience in the Home Health Care industry, she has now taken on the role of Coordinator/CSR at our West 6^th location, and is enjoying sinking her teeth into this opportunity.

Working behind the scenes handling purchasing, billing, as well as customer service, she keeps things running smoothly and does her best to keep everything and everyone on-track. Heather does this – and more – while making sure to keep a smile on hers and everyone else’s faces, and making it her personal mission to make at least one person laugh every day.

E-mail: heather@macdonaldshhc.com

Telephone: 604.872.5496 xt 103

Eduardo Jimenez

Service Leader - Taco Aficionado

Eduardo started at Macdonald’s Home Health Care in 2012 as a repair and mobility technician. He came to us with a degree in electonics engineering which has been a huge asset and has transferred well to his work with powered mobility devices.

Eduardo enjoys spending time with his wife Gaby and four kids; finding new places around town, parks and fun activities for their children.

He also likes drinking Coronas with his sombrero on, eating tacos and playing in a mariachi band.

E-mail: eduardo@macdonaldshhc.com

Telephone: 604.872.5496 xt 104

Ross Brydges

Seating and Mobility Sales

Ross Brydges, splits his time between Vancouver and the Sunshine Coast. He brings a wealth of experience to our team:

Over 8 years of industry experience
A strong technical background with previous experience in the custom motorcycle world
Knowledgeable with all mobility and seating equipment, as well as lift and lift installs (ceiling mounted, stairlift, and platform)
Research and development experience with EMP mattresses
Volunteer experience at Mason Bluff Farms as a Special Needs Therapy horseback riding assistant

In his spare time Ross enjoys hiking and camping in our local mountains, kiteboarding, soccer, and long chopper rides. Best of all…… Ross is a Sunshine Coast resident!

Get the service and attention you need from a Sunshine Coast local! Make Ross ‘Your Partner in Comfort and Mobility’.

E-mail: ross@macdonaldshhc.com

Telephone: 604.872.5496 xt 107

Kristy Strocher

Seating and Mobility Training Facilitator

Kristy graduated from the University of British Columbia with a Bachelor’s Degree in Kinesiology in 2001. After graduation, she was an exercise rehabilitation therapist working primarily with elderly clients and clients with traumatic brain injuries. Kristy is now in her 10th year as a mobility equipment specialist and is widely known in the industry as the, “Jill of all trades”. Her top priority is to ensure her clients, their families, caregivers and health care professionals work together to find the most appropriate equipment for each person’s individual needs. She is a natural team leader and has a passion for training and education which she shares with everyone involved in the prescription, fitting, demonstration and delivery of equipment. Outside of work, Kristy enjoys creating mystery events, riding her motorcycle, composing music, entertaining friends with her love of culinary adventures, and a day is not complete without doting over her cat, Georgia.

E-mail: kristy@macdonaldshhc.com

Telephone: 604.872.5496 xt 114

Kim McMane

Seating and Mobility Sales - Comedic Relief

Kim graduated as a BHKIN from UBC in 2007 and since then has gained plenty of experience. She joins our team with 20 years of experience working in the home health care industry and nearly 10 years of experience working in the seating and mobility field. Kim is a skilled Macgyver and loves to create unique solutions while working in the community and facilities and helping people to reach their comfort and mobility goals.

On the weekends Kim spends her time playing with cars, trains and playdough, and chasing after her daughter Penny. She’s always dreaming of the great outdoors, planning the next vacation, and doing all kinds of crafts.

E-mail: kim@macdonaldshhc.com

Telephone: 604.872.5496 xt 112

Andrew Kucher

Seating and Mobility Sales - Cabbage Lover

Andrew made the move from Winnipeg to beautiful British Columbia to join the team at Macdonald’s and we’re lucky to have him! He offers over 5 years’ experience in the home health and mobility equipment industry. He has extensive knowledge working with all types of medical equipment including power equipment and custom seating. With great attention to detail and a strong work ethic, Andrew brings enthusiasm and passion to the team.

In his spare time Andrew enjoys mountain biking, snowboarding, and hockey along with working on cars. On weekends, he can be found enjoying the local mountains and exploring the amazing lakes and hiking trails in and around the lower mainland.

E-mail: andrew@macdonaldshhc.com

Telephone: 604.872.5496 xt 106

Graham Denison

Equipment Specialist

Graham joined our team in early 2019 and is working as our Equipment Specialist. He came to us with 8 years of experience in the Health Care and Mobility Equipment Industry and 3 years experience as an Advanced Technician. Graham’s extensive knowledge of health equipment, technical aptitude, and exceptional customer service has been a great addition to our team. His work ethic is unparalleled, and he is always willing to go above and beyond for our clients.

Outside of work, Graham loves to work and ride his motorcycle, play volleyball and slo-pitch, catch up with his friends on weekends, and travel whenever he can.

E-mail: graham@macdonaldshhc.com

Telephone: 604.872.5496 xt 4

Carlo Fontana

Installer AKA Italian Stallion

Carlo AKA the Italian Stallion has been working with us for 10 years and is the backbone of our department. He always has a smile on his face and has an extremely strong work ethic – hence the nickname. Carlo grew up in Vancouver and we are extremely happy to have had him working with us for so long.

Carlo enjoys being Italian, eating Italian food, and watching the Vancouver Canucks.

Telephone: 604.872.5496 xt 2

Dan Walters

Technician Extraordinaire - Vegan Cake Maker

Dan joined our team early 2016 and we are happy to have him. He has 13 years experience as a technician in the industry and his wealth of knowledge is a huge asset to our team. Dan can be found hiking around lakes and playing loud rock and roll music in his spare time.

E-mail: dan@macdonaldshhc.com

Telephone: 604.872.5496 xt 4

Pat McClelland

Warehouse Technician

Pat joined our team in 2017. He graduated from BCIT from their automotive collision repair program and started working in the automotive industry. He wanted a change and found the Medical Equipment industry interesting and a new challenge awaited him.

His parents immigrated from Norther Ireland. Pat was born in the lower mainland and grew up in White Rock.

Pat enjoys reading and collecting comic books, building lego, traveling, hiking in North Van, and eating cheesecake. yummy….

E-mail: pat@macdonaldshhc.com

Telephone: 604.872.5496 xt 4

Yanfan Chung

Sales Coordinator

Yanfan was born on the beautiful island of Mauritius located in the Indian Ocean and is highly bi-lingual. He holds a Master degree in Business Law from Toulouse University of Social Sciences as well as a degree in Business Administration from Toulouse Business School; France. Prior to joining Macdonalds, he has spent seventeen years with Chevron in East Africa and Canada in various regional retail sales management, project management. property management and analytical positions as well as 4 years with Shoppers Home Health Care as Sales Coordinator and Service Manager. Due to his extensive business exposure, he brings a wealth of experience to our growing organization.

He enjoys jogging and swimming during the weekend as well as spending quality time with his two children and spouse. His secret weapon …he is fond of french pastries like croissants, pain au chocolat, pain au raisin, eclair etc the list is so long…

E-mail: yan@macdonaldshhc.com

Telephone: 604.872.5496 xt 109

Sir Frankie Brown Eyes the 1st

Chief Barketing Officer

As the chief barketing officer, Frankie (for short), focuses most of his time on barking at the most inappropriate of times. Usually, this takes place when Evan is on a very important phone call. This is Frankie’s first job and at just 2 old he is doing well within his job description. Between barking and extra long naps, he lacks the time it takes to become a more productive employee but he’s extremely cute so we are going to keep him around.

E-mail: frankie@macdonaldshhc.com

Bob Tam

Solutions Expert

Bob has been a part of the Customer Service Team at Macdondalds Home Health Care since Oct 2018.

Fluent in Cantonese, Mandarin, conversational Japanese (Bob also holds a (TEFL Certificate) – Teaching English for Foreign Learners from Vancouver Community College).  Bob is also a certified CASI Level 2 and Level 1 Freestyle Snowboarding Coach.  If he’s not commuting daily on his electric bike to work, he’ll be spending time with his family including 2 young boys who keeps him young, fresh and active.

E-mail: bob@macdonaldshhc.com

Telephone: 604.872.5496 xt 2

Macdonald's Home Health Care

Burnaby Location

We are excited about our new location in Burnaby to serve the lower mainland even better. This location is to enable our sales reps and technicians to access the greater Vancouver, Tri-Cities, and Fraser Valley with prompt service that our Vancouver customers have grown to expect. Please call ahead to book an appointment with one of our specialists at 778-379-5496

James Cooper

General Manager

James has joined the Macdonald’s Team as a part owner and general manager of our new location. James is a bird lover and spends his spare time watching duck dynasty. James has been in the industry for over a decade and is a great addition to our growing team. He brings the same three things to our team that has made us successful. Responsive, Timely, and Reliable!

E-mail: james@macdonaldshhc.com

Telephone: 778-379-5496

Dee Morse

Head Technician - Everything Guy

Dee has been in the industry since 2013 where he worked for the Red Cross and Harding Medical in Halifax. He decided to make the trek across the country to beautiful BC. Dee has worked in different positions from a research assistant at a university to a forklift operator at a lumber yard. In his spare time, he really likes to cook while listening to political podcasts whilst enjoying a beer. Macdonald’s is extremely happy to have Dee as our first employee at the Burnaby location. Dee’s role will grow as that location grows and his positive outlook and problem-solving abilities are going to be a huge asset to our company.