We want to take the stress out of funding follow-up!

We all want to advocate for our clients and keep on top funding requests. We aim to operate a client-centered operation and simplify the process of obtaining mobility equipment for everyone involved. For that reason, we’re implementing a funding follow-up procedure that aims to reduce the burden on therapists and shorten the timeline to receive equipment!

Starting with select funders, our plan is to follow up with the fee payers once a week until we receive a decision. Once we have a helpful update, we will notify the therapist on file. As always, once approval is received, we will inform the therapist and move forward with ordering and supplying the approved equipment.

An example of the procedure spreadsheet shows all the steps that will be taken from quote submission to the equipment being supplied:

Funding Follow-Up Spreadsheet

We look forward to your feedback on this exciting new system!