Meet the Macdonald's Home Health Care Team

The  Macdonald’s Home Health Care team pride ourselves on our knowledge and experience of Home Health Care and are sincere in our desire to assist you in solving your special health care needs. We are proud of our reputation for excellence and service, and we intend to keep it.

Here is some more information about our dedicated, empathetic and hardworking team.

Vancouver Team

Patrick Zuccaro

Ninja - Co-Founder

Position:

Ninja

Team:

Leadership

Looks after:

Vision, Tone and Culture

Bio:

Patrick has been in the industry since 2008 by starting out installing, servicing and selling equipment out of a retail store. Him and Evan, who are high school sweethearts, started out in the industry at the same time and worked hard to create a name for themselves by showing up on time and being responsive. It worked! Patrick bought the company in 2016 and has continued to grow the business with Evan. He loves what he does and enjoys the industry that we are in because we get to operate a company that helps people increase their quality of life.

In his spare time, he loves to hang out with his family, mountain bike, snowboard, access the backcountry and generally shred the gnar!

E-mail: patrick@macdonaldshhc.com

Telephone: 604.872.5496 xt 102

Evan Kellett

Not a Ninja - Co-Founder

Position:

Not a Ninja

Looks After:

Sales Vision  & Team

Bio:

Evan graduated from Simon Fraser University with a Bachelor’s Degree in Kinesiology in 2005. He also holds certificates in Active Health and Nutrition. He has been working at Macdonald’s Home Health Care as a Rehab Consultant and Sales Manager since 2008 and has been instrumental in the success and growth of the company. Having transitioned into an Executive Leadership role, Evan remains focused on creating great client outcomes and cementing Macdonald’s reputation as an industry leader.

In his spare time, Evan enjoys camping with his wife and two children. He is also very involved with youth athletics as a volleyball coach and Director of one of the largest volleyball clubs in BC.

What do you love about your job/role at Macdonald’s?:

I love that we get to do something every day to positively impact the lives of the people we work with!

Fun Fact:

As a child, Evan once got to crawl through the log into Fred Penner’s set at the CBC studio!

 

E-mail: evan@macdonaldshhc.com

Telephone: 604.872.5496 xt 101

Scott Cooke

Head of Finance

Position:

Head of Finance

Team:

….. You guessed it Finance!

 Bio: 

Professionally, my 20 year career has been split between commercial banking and home health care financial leadership.  Shortly after Y2K, I began my professional career as a commercial banking with RBC and in 2005 moved over to Vancity continuing my commercial banking career.  In the Credit Crunch of 2008, I left commercial banking to lead the finances of group of companies in the long term care & home health care field.  Fast forward to the COVID-19 Pandemic of 2020 and my career path has landed me with Macdonald’s Home Health Care.  With nearly 20 years of commercial finance experience including 11 years in home health I am confident my knowledge and experience will help steward MHHC’s growth moving forward.

On a personal note, my wife and I have three active boys and a dog so there is always lots going on at home.  In my spare time, I enjoy getting outside running, biking and swimming in an effort to be fit, calm and keep up with them.

What do you love about your job/role at Macdonald’s?:

After meeting the team I knew I was joining a fun hard working group and that excites me.  Additionally, I take pride in knowing that the products and services we provide make a positive difference in peoples lives.

Fun fact:

My favourite word is Funder.

E-mail: scott@macdonaldshhc.com

Telephone: 604.872.5496 xt 10

Kirsty Buchanan

Head of People & Performance

Position:

Head of People & Performance

Team:

People & Performance

Bio:

Originally from Glasgow, Scotland I moved to Vancouver   in 2018 to start a new adventure, tempted by beautiful scenery and a sunny summer! I have worked in the tourism and events industry for the past ten years and love to explore new cities and cuisines.   In my free time I am usually exploring new parts of B.C. and enjoy camping, diving skiing and hiking.

What do you love about your job/role at Macdonald’s?:

I love our team, everyday is a new and exciting challenge! It is amazing that what I do everyday contributes to supporting our team to improve comfort and mobility for our clients.

Fun fact: 

I love turtles! I had a giant african sulcata  tortoise and an ornate box turtle growing up, Bob & Stumpy!

E-mail: kirsty@macdonaldshhc.com

Telephone: 604.872.5496

Sir Frankie Brown Eyes the 1st

Head of Barketing

As  Head of Barketing, Frankie (for short), focuses most of his time on barking at the most inappropriate of times. Usually, this takes place when Evan is on a very important phone call. This is Frankie’s first job and at 6 old he is doing well within his job description. Between barking and extra long naps, he lacks the time it takes to become a more productive employee but he’s extremely cute so we are going to keep him around.

E-mail: frankie@macdonaldshhc.com

Heather Thornburn

Customer Service Lead & Trainer

Position:

Customer Service Lead & Trainer

Team:

Customer Service & Administration

What do you love about your job/role at Macdonald’s?:

Being able to apply my years of experience to the everyday running of the company, and all the fantastic people I get to work with. Having the chance to make someone’s life easier when they’re going through some of the most difficult situations anyone ever has to in life.

Fun fact:

Every day I strive to make at least one person smile or better yet, laugh.

E-mail: heather@macdonaldshhc.com

Telephone: 604.872.5496 xt 103

Yanfan Chung

Sales Coordinator

Position:

Sales Coordinator

Team:

Sales

What do you love about your job/role at Macdonald’s?:

What I like best about my job is that one of my primary responsibilities involves interacting with customers; e.g OTs, PTs, Individual, Patients, Hospitals, LTC and at the same time with employees on all different levels of the organization and across all functional areas. I love that I get to learn new things about the company/business/market everyday.

I love that I have a great degree of control and freedom within my job. My bosses trust me to produce high-quality work and results. I work hard to maintain that level of trust, which keeps me engaged and excited. I feel that I am bringing the various skills and experiences acquired in the Oil & Gas Industry to MacDonalds Organisation and this has had a positive contribution to the bottom line of the company. I will be excited to contribute further to its  current expansion.

Fun fact :

I am fond of French pastries with a French latte…

E-mail: yan@macdonaldshhc.com

Telephone: 604.872.5496 xt 109

Kristy Strocher

Senior Seating and Mobility Consultant

Position:

Senior Seating and Mobility Consultant

Team: 

Sales

What do you love about your job/role at Macdonald’s?:

My top priority is to ensure my clients, their families, caregivers and health care professionals work together to find the most appropriate equipment for each person’s individual needs. I enjoy training and education

Fun fact:

I enjoy creating mystery events and am the Halloween Queen creating a yearly event for our team!

E-mail: kristy@macdonaldshhc.com

Telephone: 604.872.5496 xt 114

Kim McMane

Seating and Mobility Consultant

Position:

Seating and Mobility Consultant

Team: 

Sales

What do you love about your job/role at Macdonald’s?:

I love collaborating with clients, therapists, and caregivers to help people with their mobility and healthcare needs. I find it very fulfilling to make a meaningful contribution to people achieving their goals of mobility and comfort, whether their needs are straightforward or complex.

Fun fact:

I like to bake pies, explore the outdoors, and I try not to take life too seriously.

E-mail: kim@macdonaldshhc.com

Telephone: 604.872.5496 xt 112

Andrew Kucher

Senior Seating & Mobility Consultant

Position:

Senior Seating and Mobility Consultant

Team: 

Sales

Fun fact:

In his spare time Andrew enjoys mountain biking, snowboarding, and hockey along with working on cars.

E-mail: andrew@macdonaldshhc.com

Telephone: 604.872.5496 xt 106

Dan Walters

Senior Service Technician

Position:

Senior Service Technician

Team: 

Service

What do you love about your job/role at Macdonald’s?:

I love being able to help people regain their independence & freedom through the maintenance and repair of their mobility equipment.

Fun fact:

I can be found hiking around lakes and playing loud rock and roll music in my spare time.

E-mail: dan@macdonaldshhc.com

Telephone: 604.872.5496 xt 4

Teo Tungul

Warehouse Management

E-mail: teo@macdonaldshhc.com

Telephone: 604.872.5496

Alan Drake

Installation Technician

Position:

Installation Technician

Team: 

Service

What do you love about your job/role at Macdonald’s?:

I enjoy working with our clients, helping deliver their equipment with technical on-site support.
I also like to answer any questions about our products and services to put any client concerns at ease.

Fun fact:

I love mountain biking, running, photography and building fun projects with wood and electronics.

E-mail: installs@macdonaldshhc.com

Telephone: 604.872.5496 ext 4

Pat McClelland

Warehouse Technician

 Position: 

Warehouse/Set Up Technician

Team: 

Service

What do you love about your job/role at Macdonald’s?:

The opportunity to work in different environments daily as well as interact and get to know people from all walks of life.

Fun fact :

I love hiking in North Vancouver and ruin it all by eating cheesecake after

E-mail: pat@macdonaldshhc.com

Telephone: 604.872.5496 xt 4

Yushet Inclan

Set Up Technician

Position:

Setup technician

 Team: Service

What do you love about your job/role at Macdonald’s?:

This job allows me to contribute with my knowledge, talent and experience to set up wheelchairs in detail under the specific needs and requirements for each of our customers. Maximizing our customers comfort and increase their quality of life is my main goal.

Fun fact:

I love heavy metal so hold your head up high ,raise your fist up in the air and play metal louder than hell!

E-mail: yushet@macdonaldshhc.com

Telephone: 604.872.5496

Bob Tam

Customer Service Coordinator

Position:

Customer Service Coordinator  Extraordinaire

Team:

Customer Service

What do you love about your job/role at Macdonald’s?:

High octane work environment helping people rolling and walking again.  Keeping it real most of the day and letting loose when I look forward to dinner & getting home to my 2 boys and wonderful wife.

Fun fact: 

Karaoke lounge lizard; was once a party host for Match single parties.

E-mail: customerservice@macdonaldshhc.com

Telephone: 604.872.5496 xt 2

Claire Bagnall

Customer Service Coordinator

Position:

Customer Service Coordinator

Team:

Customer service

What do you love about your job/role at Macdonald’s?:

I love my job because I get the opportunity to meet loads of different people, and there’s never a boring day! It’s a rewarding job as I get to help people everyday.

Fun fact:

I moved here from Ireland in January 2022 and love it so much here I might never go home!

E-mail: customerservice@macdonaldshhc.com

Telephone: 604.872.5496 xt 2

 

 

Burnaby Team

James Cooper

Partner

Position: Partner/General Manager

Team:

Burnaby

What do you love about your job:

Innovation – finding unique solutions to individuals specific rehab equipment needs.  Being surrounded by a great bunch of people at work everyday.

Fun fact:

I quite enjoy joking about my own hairloss.

E-mail: james@macdonaldshhc.com

Telephone: 778-379-5496

Dee Morse

Service Coordinator

Position:

Administrator and Service Coordinator

Team:

Customer Service

What do you love about your job/role at Macdonald’s?:

Working with a team of absolute legends to improve the quality of life for people with unique mobility needs across the lower mainland.

Fun fact about you:

I’m a recent transplant from the east coast and am available to translate Newfoundland and Cape Breton English for a nominal fee.

E-mail: service@macdonaldshhc.com

Telephone: 778-379-5496

Amber Barnett

Customer Service Coordinator

E-mail: customerservice@macdonaldshhc.com

Telephone: 778-379-5496 xt 4

Nathan Buskell

Custom Service Technician

Position:

Custom Service Technician

Team:

Service

What do you love about your job/role at Macdonald’s?:

The opportunity to think of creative solutions for my clients that will better their quality of life, often by making things more convenient, comfortable, functional, or all of the above.

Fun fact about you:

I have been a Maker since I was 6, long before the term was coined.

E-mail: service@macdonaldshhc.com

Telephone: 778-379-5496 xt 4

Daniel Uren

Service Technician

Position:

Service Technician

Team:

Service

What do you love about your job/role at Macdonald’s?: 

Being able to go out in our communities and help people improve their way of life. Plus the added bonus of seeing all the fur babies.

Fun fact: 

I play the bagpipes

E-mail: service@macdonaldshhc.com

Telephone: 778-379-5496 xt 4

Alex Rimmer

Warehouse Technician

Position: 

Warehouse Technician

Team:

Service

What do you love about your job/role at Macdonald’s?:

Helping people.  Whether It’s customers who need a repair, or a co-worker who needs a hand, it makes me feel great knowing I’ve made even a minor impact in someone’s day.

Fun fact:

Few things in life make me happier than being surrounded by ducks.

E-mail: alex@macdonaldshhc.com

Telephone: 778-379-5496 xt 4

David Williams

Seating & Mobility Consultant

Position:

Seating & Mobility Consultant

Team:

Sales (and Liverpool FC)

What do you love about your job/role at Macdonald’s?:

It’s super rewarding working with clients and being creative to come up with solutions that have a positive impact. We have an awesome motley crew in Burnaby, the Vancouver team seems pretty good too… I get to drive the dopest van in town.

Fun fact about you:

I make a mean gluten free, goat cheese, grassfed beef and lamb lasagne. Not for purests.

E-mail: davidw@macdonaldshhc.com

Telephone: 604.872.5496

Luke Rawle

Seating & Mobility Consultant

E-mail: luke@macdonaldshhc.com

Telephone: 778-379-5496

Complex Rehab Team

Anthony Purcell

Partner

E-mail: anthony@macdonaldshhc.com

Telephone: 604.872.5496

Erik Hagreen

Partner

E-mail: erik@macdonaldshhc.com

Telephone: 604.872.5496

Eduardo Jimenez

Rehab Equipment Specialist

Position:

Rehab Equipment Specialist

Team:

Complex Rehab

What do you love about your job/role at Macdonald’s?:

The ability to help people, finding solutions to difficult problems and supporting my team!

Fun fact:

Family of 6! Hikes, Nature, Technology, CoD and local beer!

E-mail: eduardo@macdonaldshhc.com

Telephone: 604.872.5496

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