Return Policy
Returns will be accepted within 1 week of the purchase date and must be in original condition with packaging except:
Due to Health Canada regulations, we can not accept returns on the following equipment:
- Bathroom equipment
- Undergarments or bedding
- Compression garments
- Incontinence products
- Special orders
- Parts
The following items are final sales and may not be returned:
- Custom Manual Wheelchairs
- Custom Power Wheelchairs
- Scooters
- Hospital Beds
- Lift Chairs
The following items may be returned but will have a 25% restocking fee:
- Patient Lifts
- Walkers and Rollators
- Bedroom products
