Return Policy

Returns will be accepted within 1 week of the purchase date and must be in original condition with packaging. Due to Health Canada regulations we can not accept returns on the following equipment:

 

  • Bathroom equipment
  • Undergarments or bedding
  • Compression garments
  • Incontinence products
  • Special orders
  • Parts

The following items are final sales and may not be returned:

 

  • Custom Manual Wheelchairs
  • Custom Power Wheelchairs
  • Scooters
  • Hospital Beds
  • Lift Chairs

 

The following items may be returned but will have a 25% restocking fee:

 

  • Patient lifts
  • Walkers and Rollators
  • Bedroom products

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