Return Policy

Returns will be accepted within 1 week of the purchase date and must be in original condition with packaging except:




Due to Health Canada regulations, we can not accept returns on the following equipment:


  • Bathroom equipment
  • Undergarments or bedding
  • Compression garments
  • Incontinence products
  • Special orders
  • Parts

The following items are final sales and may not be returned:


  • Custom Manual Wheelchairs
  • Custom Power Wheelchairs
  • Scooters
  • Hospital Beds
  • Lift Chairs – ordered in


The following items may be returned but will have a 25% restocking fee:


  • Patient Lifts
  • Walkers and Rollators
  • Bedroom products
  • Showroom Lift Chairs

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